Business Continuity Management

Continuous Improvement
A methodology that aims to ensure a company’s BCM/ISM programme is appropriately maintained. This typically consists of four elements:
• Plan Currency
• Exercising & Testing
• Programme Review
•Strategic ReviewBusiness Impact Analysis
An assessment of a business detailing the impact that would be felt if it were unable to operate normally due to a major incident or security breach. Expressed in both quantitative (financial) and qualitative (reputation) terms, the BIA is used to determine and justify a BCM and/or ISM strategy

Implementation
Project management of creating the recovery solution(s) identified at the Recovery Strategy Development stage. This includes the acquisition, delivery and installation of equipment and facilities, and the release and issue of Business Continuity Plans and associated documentation.

Business Continuity Planning and Management
Good Business Continuity Management consultants require experience from a variety of market places underpinned by years of appropriate academic and on-task training. At Catbells Business Solutions we have brought together subject matter experts in the fields of Incident Management, Disaster Recovery, Crisis Communications and Information Security.
Through this team we can ensure your organisation’s resilience and, if required, that it meets the latest standards of BS 25999Recovery Strategy analysis
An examination of external and internal recovery solutions appropriate to the company’s requirements.
The determination of cost-effective solutions to meet a company’s Recovery Time Objectives (RTOs) and recovery needs. This usually follows and is driven by the Business Impact Analysis.

Exercising and Testing
The execution of Recovery Plans in a “safe” environment, to assess the plans’ effectiveness, identify weaknesses and improvements, and exercise Recovery Team members. This can take many forms and may be full or partial, pre-arranged or unannounced. Options include structured walkthroughs, callout tests, technical (e.g. IT) recovery and business function recovery exercises and network penetration tests.

Incident Management
The process of managing an incident that escalates beyond day-to-day operational failure.
Assistance with the recovery process and management of external and internal teams throughout an incident.